Assistance

Once you are enrolled at Georgia State, the Enrollment Services Center (also known as the One Stop Shop) is your first stop and possibly your only stop for any questions or problems you may have regarding financial aid, registration or student accounts. The Enrollment Services Center is staffed with experts from these various offices who can quickly assess your problem or situation and either help you on the spot or refer you to the appropriate resource for more information or processing.

Enrollment Services Call Center Main Number:
404-413-2600
TTY: 404-413-2281 (Hearing Impaired Students Only)

In Person:
Enrollment Services Center
227 Sparks Hall
30 Gilmer Street
Atlanta, GA 30303

Hours:
In-Person hours: 8:30 a.m. -€“ 5:15 p.m., Monday -€“ Friday
Call Center hours: 8:30 a.m. -€“ 5:00 p.m., Monday €- Friday

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Petitions & Appeals

The Undergraduate and Graduate Catalogs and the Student Code of Conduct set forth policies and requirements for Georgia State students.  Students are expected to know and comply with these policies. Students may, however file a complaint, petition, or appeal by following the procedures outlined in Georgia State University Policy Procedures for Student Complaints, Petitions for Policy Waivers and Variances, and Appeals [PDF].

Types of requests include:  final course grade appeals, admissions appeals, financial appeals, add/drop/withdraw appeals, course load, scholastic discipline, course substitutions, and academic regulation and requirement appeals. See the Policy Procedures document above for a full list of types of requests and instructions to follow when filing a complaint, petition or appeal.

Out-of-State Tuition Waivers

These awards waive the differential between out-of-state and in-state tuition costs. Recipients of the waiver will pay in-state tuition and all applicable fees. Each waiver is granted for a specific period of time, and maintaining a waiver always depends on a student’s success in meeting certain specified criteria. See the full policy below and the request form. Please note: the request form must be completed and signed on behalf of the student by a Georgia State faculty member or staff person. There are far more requests than there are available waivers.